{"id":2171,"date":"2025-11-13T17:41:03","date_gmt":"2025-11-13T16:41:03","guid":{"rendered":"https:\/\/www.poll-hero.com\/docs\/add-logic\/"},"modified":"2026-03-06T09:15:23","modified_gmt":"2026-03-06T08:15:23","password":"","slug":"add-logic","status":"publish","type":"docs","link":"https:\/\/www.poll-hero.com\/en\/docs\/add-logic\/","title":{"rendered":"Add Logic"},"content":{"rendered":"\n<p>You can add logic to certain questions to ask users more targeted follow-up questions. <\/p>\n\n<p>You can set up logic regardless of the survey type. <\/p>\n\n<p>The following question types have a rule option:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Emojis<\/li>\n\n\n\n<li>Long Free Text<\/li>\n\n\n\n<li>Multi Select<\/li>\n\n\n\n<li>NPS<\/li>\n\n\n\n<li>Rating <\/li>\n\n\n\n<li>Short Free Text<\/li>\n\n\n\n<li>Single Select<\/li>\n<\/ul>\n\n<p>All rules follow an <strong>If\/Then logic<\/strong>: <\/p>\n\n<p>If your customer makes a specific selection, then either the <strong>survey ends<\/strong>, the <strong>thank you message<\/strong> is shown, or a specific <strong>follow-up question<\/strong> is asked. <\/p>\n\n<p>For Free Text questions, you can filter by words. If these words are mentioned (or not mentioned) in the responses, the rule is triggered. For example, after a shop relaunch, you can ask how satisfied users are with the new shop. If the new filter or filtering is not mentioned, you can specifically ask a follow-up question about it.   <\/p>\n\n<p class=\"has-white-color has-vivid-red-background-color has-text-color has-background has-link-color wp-elements-d0e60163c7ede620c523fd0fe9f6f536\">Before you can add logic, you must create the follow-up questions!<\/p>\n\n<p><\/p>\n\n<p>You can see if a question has logic directly in the editor, next to the corresponding question. There will be a small logic icon.  <\/p>\n\n<p>Here you can also see if a question is mandatory. If nothing appears next to a question, it is not mandatory. <\/p>\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/www.poll-hero.com\/wp-content\/uploads\/2025\/11\/Uebersicht-Fragenkatalog-m-Pflichtfragen-und-Logiken.png\"><img fetchpriority=\"high\" decoding=\"async\" width=\"505\" height=\"709\" src=\"https:\/\/www.poll-hero.com\/wp-content\/uploads\/2025\/11\/Uebersicht-Fragenkatalog-m-Pflichtfragen-und-Logiken.png\" alt=\"\" class=\"wp-image-905\" srcset=\"https:\/\/www.poll-hero.com\/wp-content\/uploads\/2025\/11\/Uebersicht-Fragenkatalog-m-Pflichtfragen-und-Logiken.png 505w, https:\/\/www.poll-hero.com\/wp-content\/uploads\/2025\/11\/Uebersicht-Fragenkatalog-m-Pflichtfragen-und-Logiken-214x300.png 214w, https:\/\/www.poll-hero.com\/wp-content\/uploads\/2025\/11\/Uebersicht-Fragenkatalog-m-Pflichtfragen-und-Logiken-360x505.png 360w\" sizes=\"(max-width: 505px) 100vw, 505px\" \/><\/a><\/figure>\n\n<p>The option to use logic is not included in PollHero&#8217;s Free Plan. <\/p>\n\n<p>If you want to add logic to your questions, upgrade your plan to the PollHero Growth Plan or the Enterprise Plan. <\/p>\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.poll-hero.com\/en\/pricing\/\">to the Price Overview<\/a><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>You can add logic to certain questions to ask users more targeted follow-up questions. You can set up logic regardless of the survey type. The following question types have a rule option: All rules follow an If\/Then logic: If your customer makes a specific selection, then either the survey ends, the thank you message is [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"doc_category":[90],"doc_tag":[],"class_list":["post-2171","docs","type-docs","status-publish","hentry","doc_category-create-logic"],"acf":[],"year_month":"2026-04","word_count":229,"total_views":"12","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"Pia von PollHero","author_nicename":"pia_pollhero","author_url":"https:\/\/www.poll-hero.com\/en\/author\/pia_pollhero\/"},"doc_category_info":[{"term_name":"Create logic","term_url":"https:\/\/www.poll-hero.com\/en\/docs\/create-logic\/"}],"doc_tag_info":[],"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/www.poll-hero.com\/en\/wp-json\/wp\/v2\/docs\/2171","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.poll-hero.com\/en\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/www.poll-hero.com\/en\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/www.poll-hero.com\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.poll-hero.com\/en\/wp-json\/wp\/v2\/comments?post=2171"}],"version-history":[{"count":1,"href":"https:\/\/www.poll-hero.com\/en\/wp-json\/wp\/v2\/docs\/2171\/revisions"}],"predecessor-version":[{"id":2172,"href":"https:\/\/www.poll-hero.com\/en\/wp-json\/wp\/v2\/docs\/2171\/revisions\/2172"}],"wp:attachment":[{"href":"https:\/\/www.poll-hero.com\/en\/wp-json\/wp\/v2\/media?parent=2171"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/www.poll-hero.com\/en\/wp-json\/wp\/v2\/doc_category?post=2171"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/www.poll-hero.com\/en\/wp-json\/wp\/v2\/doc_tag?post=2171"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}