{"id":4182,"date":"2026-08-20T10:16:38","date_gmt":"2026-08-20T09:16:38","guid":{"rendered":"https:\/\/www.poll-hero.com\/?page_id=4182"},"modified":"2026-09-03T11:24:44","modified_gmt":"2026-09-03T10:24:44","slug":"contact-2","status":"publish","type":"page","link":"https:\/\/www.poll-hero.com\/en\/contact-2\/","title":{"rendered":"Support"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"4182\" class=\"elementor elementor-4182 elementor-4181\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-56313dd e-flex e-con-boxed e-con e-parent\" data-id=\"56313dd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-acaf2ee elementor-widget elementor-widget-heading\" data-id=\"acaf2ee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Title (H1)<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f4b50d1 elementor-widget elementor-widget-text-editor\" data-id=\"f4b50d1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We are happy to help you. Please enter all relevant information here so we can assist you quickly and efficiently. <\/p><p>You can write to us in English or German.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b94c187 elementor-button-align-stretch elementor-widget elementor-widget-form\" data-id=\"b94c187\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Next&quot;,&quot;step_previous_label&quot;:&quot;Previous&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"Enterprise contact\" aria-label=\"Enterprise contact\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"4182\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"b94c187\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"\" \/>\n\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-above\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-radio elementor-field-group elementor-column elementor-field-group-field_7418ff6 elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_7418ff6\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tTopic\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<div class=\"elementor-field-subgroup  \"><span class=\"elementor-field-option\"><input type=\"radio\" value=\"Something is not working\" id=\"form-field-field_7418ff6-0\" name=\"form_fields[field_7418ff6]\" required=\"required\"> <label for=\"form-field-field_7418ff6-0\">Something is not working<\/label><\/span><span class=\"elementor-field-option\"><input type=\"radio\" value=\"Feature request\" id=\"form-field-field_7418ff6-1\" name=\"form_fields[field_7418ff6]\" required=\"required\"> <label for=\"form-field-field_7418ff6-1\">Feature request<\/label><\/span><span class=\"elementor-field-option\"><input type=\"radio\" value=\"Question about contract\/billing\" id=\"form-field-field_7418ff6-2\" name=\"form_fields[field_7418ff6]\" required=\"required\"> <label for=\"form-field-field_7418ff6-2\">Question about contract\/billing<\/label><\/span><span class=\"elementor-field-option\"><input type=\"radio\" value=\"General question\" id=\"form-field-field_7418ff6-3\" name=\"form_fields[field_7418ff6]\" required=\"required\"> <label for=\"form-field-field_7418ff6-3\">General question<\/label><\/span><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-radio elementor-field-group elementor-column elementor-field-group-field_c3fb7a7 elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_c3fb7a7\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tPriority\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<div class=\"elementor-field-subgroup  \"><span class=\"elementor-field-option\"><input type=\"radio\" value=\"Low\" id=\"form-field-field_c3fb7a7-0\" name=\"form_fields[field_c3fb7a7]\" required=\"required\"> <label for=\"form-field-field_c3fb7a7-0\">Low<\/label><\/span><span class=\"elementor-field-option\"><input type=\"radio\" value=\"Medium\" id=\"form-field-field_c3fb7a7-1\" name=\"form_fields[field_c3fb7a7]\" required=\"required\"> <label for=\"form-field-field_c3fb7a7-1\">Medium<\/label><\/span><span class=\"elementor-field-option\"><input type=\"radio\" value=\"High\" id=\"form-field-field_c3fb7a7-2\" name=\"form_fields[field_c3fb7a7]\" required=\"required\"> <label for=\"form-field-field_c3fb7a7-2\">High<\/label><\/span><span class=\"elementor-field-option\"><input type=\"radio\" value=\"Urgent\" id=\"form-field-field_c3fb7a7-3\" name=\"form_fields[field_c3fb7a7]\" required=\"required\"> <label for=\"form-field-field_c3fb7a7-3\">Urgent<\/label><\/span><span class=\"elementor-field-option\"><input type=\"radio\" value=\"Critical\" id=\"form-field-field_c3fb7a7-4\" name=\"form_fields[field_c3fb7a7]\" required=\"required\"> <label for=\"form-field-field_c3fb7a7-4\">Critical<\/label><\/span><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tEmail<br \/><span style=\"font-size: 14px;margin-top: 10px;display: inline-block\">Please provide the email address of your PollHero user account.<\/span>\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Email\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-message elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-message\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tDescription<br \/><span style=\"font-size: 14px;margin-top: 10px;display: inline-block\">What are you trying to do? What exactly is the problem? What have you tried so far?<\/span>\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[message]\" id=\"form-field-message\" rows=\"4\" placeholder=\"Message\" required=\"required\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_358d6fc elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_358d6fc\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tAccount name<br \/><span style=\"font-size: 14px;margin-top: 10px;display: inline-block\">Please enter the exact name of the account from PollHero where the problem occurs<\/span>\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_358d6fc]\" id=\"form-field-field_358d6fc\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"PollHero GmbH\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_87162ed elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_87162ed\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tProject name<br \/><span style=\"font-size: 14px;margin-top: 10px;display: inline-block\">Please enter the exact name of the project from PollHero where the problem occurs<\/span>\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_87162ed]\" id=\"form-field-field_87162ed\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Demo project\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_b491f77 elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_b491f77\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tSurvey URL<br \/><span style=\"font-size: 14px;margin-top: 10px;display: inline-block\">If a specific survey is affected, please paste the URL here<\/span>\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_b491f77]\" id=\"form-field-field_b491f77\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"https:\/\/www..poll-hero.com\/surveys\/ec9e45bd-a43e-48a1-962b\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-upload elementor-field-group elementor-column elementor-field-group-field_0412d41 elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_0412d41\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tOptional file<br \/><span style=\"font-size: 14px;margin-top: 10px;display: inline-block\">Screenshots, CSV files, ...<\/span>\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<input type=\"file\" name=\"form_fields[field_0412d41]\" id=\"form-field-field_0412d41\" class=\"elementor-field elementor-size-sm  elementor-upload-field\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-recaptcha_v3 elementor-field-group elementor-column elementor-field-group-field_a8ba098 elementor-col-100 recaptcha_v3-bottomright\">\n\t\t\t\t\t<div class=\"elementor-field\" id=\"form-field-field_a8ba098\"><div class=\"elementor-g-recaptcha\" data-sitekey=\"6LdXTmMtAAAAAAjMMtTALJEPF-E8gC2PewLdHP1k\" data-type=\"v3\" data-action=\"Form\" data-badge=\"bottomright\" data-size=\"invisible\"><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-md\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Send message<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-181c5a9 elementor-widget elementor-widget-text-editor\" data-id=\"181c5a9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tI have read the <a href=\"https:\/\/www.poll-hero.com\/en\/privacy-policy\/\" style=\"font-size:13px\">Privacy Policy<\/a> and confirm this by submitting the form.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Title (H1) We are happy to help you. Please enter all relevant information here so we can assist you quickly and efficiently. You can write to us in English or German. I have read the Privacy Policy and confirm this by submitting the form.<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-4182","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.poll-hero.com\/en\/wp-json\/wp\/v2\/pages\/4182","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.poll-hero.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.poll-hero.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.poll-hero.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.poll-hero.com\/en\/wp-json\/wp\/v2\/comments?post=4182"}],"version-history":[{"count":4,"href":"https:\/\/www.poll-hero.com\/en\/wp-json\/wp\/v2\/pages\/4182\/revisions"}],"predecessor-version":[{"id":4370,"href":"https:\/\/www.poll-hero.com\/en\/wp-json\/wp\/v2\/pages\/4182\/revisions\/4370"}],"wp:attachment":[{"href":"https:\/\/www.poll-hero.com\/en\/wp-json\/wp\/v2\/media?parent=4182"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}