Use cases

Use Case: Short Free Text vs Long Free Text

You may have wondered: Does it really matter whether I allow a short or long...

Use case: Net Promoter Score

The Net Promoter Score (NPS) is your first choice for measuring satisfaction and loyalty. Traditionally,...

Use Case: Single Select vs. Multi Select

At first glance, the two question types appear very similar. In both questions, your customers...

Use Case: Emojis vs. Rating Scale

Both the Emoji Scale and the Rating Scale are evaluation scales. Questions like “How satisfied...

Use Case: Matrix

A Matrix question could almost be a combination of ranking and rating. Here, too, you...

Application Example: Mailing

Mailing queries are, of course, only useful as on-site or embedded questions. You can use...

Use Case: Ranking

In a ranking, your visitors rate how important certain criteria are when they use your...

Use cases for question types

If you are wondering when to use which question types: Do not worry—we have put...