Conversion Rate Optimization with Surveys

Survey your website users, analyze the data, and find out how to convert more visitors into customers.

Discover and Leverage Pain Points

With PollHero surveys, you can easily learn about your visitors’ problems: ask them directly.

Questions such as “Why did you visit the shop today?”, “How did you hear about us?” or “What do you hope to gain from our service/product?” can help you identify the problems users are facing. This allows you to offer them the right solutions and convert them into customers.

Effective question types for this kind of OnSite or embedded survey include:

Multi Select
Short / Long Free Text
Ranking

Track Cart Abandonment

Find out why users are not completing their purchase. Are there technical errors? Are your prices too high? Is the delivery time too long? Is your return policy not transparent enough? With follow-up surveys via email, you can get to the bottom of the causes—or at least send a friendly reminder that the purchase has not yet been completed.

You do not need to have an online shop to optimize your conversion rate (CR) with PollHero. All companies with a digital checkout process can increase their CR with targeted surveys. After all, shopping carts exist in these cases as well.

Optimize Conversion Rates Beyond Purchases

Perhaps you have broken down your goals and one of your conversion rate targets is a newsletter sign-up or an e-book download.

No problem!

With PollHero, you can create exit-intent pop-ups and ask questions such as “Why are you leaving us?” or “What is missing for you to download e-book XYZ?”. These valuable insights help you improve any type of conversion rate.