An overview of all PollHero features

Get a good overview of all PollHero features: from precise targeting during survey creation to the AI tools in reporting.

These teams already rely on PollHero
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The right survey at the right time

PollHero was born from the daily operations of e-commerce expert teams, and that is exactly what makes it such a versatile tool. We know what your shop needs.

Advanced data collection in no time

Precise targeting, filter options in reporting, and simple routing make it easier for you to not only create PollHero surveys but also evaluate them. For better results and more information about your customers.

Adapts to your website

Whether eye-catching or seamless, PollHero can do it. With a variety of design and branding options as well as numerous trigger settings, you can customize the survey exactly to your wishes.

Gain clear insights easily

Make life easier for yourself and your teams. With clever AI features, you can quickly evaluate and summarize feedback, answers, and data, and identify potential for optimization.

Data Protection and Data Security

PollHero offers businesses a straightforward way to collect and analyze qualitative data, helping them better understand their customers without compromising their data.

That’s because PollHero is 100% GDPR-compliant. Data processing and storage take place exclusively in Germany and are handled by German companies.

This way, your data and your customers’ data are in safe hands. GDPR compliance also makes it easier for you to implement the system in your business.

Fewer obstacles, faster implementation, better results.

Additional features & benefits

PollHero can support you at every level with its smart features.
Here are some more features:

PII Masking
Protect PII (personally identifiable information) with a single click thanks to built-in masking. PollHero can censor phone numbers and email addresses in responses upon request.

Custom CSS
Decide how your survey looks, where it appears, and which aspects are most important to you. Custom CSS gives you all the flexibility you could want for your surveys.

Embed Direct Injection
Decide which CSS class your poll should be placed before and copy the shortcode. Easy to use, even without any development experience.

Preview
Use the preview feature to see how embedded surveys look on your website and to place OnSite surveys exactly where you want them. No guesswork, no relying on intuition—just immediate clarity as you build.

Get notified about new replies
Gone are the days of constantly refreshing the page: Get notified at regular intervals about new responses to your surveys—either once a day or once a week.

Survey display options
Decide how long your survey will be displayed: until your users have seen it, or until they’ve completed it? Just once, or every time they visit the page? Choose from five options.

Traffic volume limit
Don’t want to show your survey to 100% of your website visitors? No problem! In the survey settings, you can specify exactly what percentage of users should see the survey.

Content Delivery Network (CDN)
PollHero prioritizes performance and security. That’s why we rely on the IONOS Content Delivery Network server. This allows us not only to ensure data protection but also to improve your surveys.

Role-Based/Permissions Concept
Specify exactly who has access to which accounts and projects. This is useful when you want to invite clients to view the overview or assign employees to specific projects.

Two-factor authentication
Security comes first: Protect your data and your customers’ data with two-factor authentication. Perfect for businesses with strict compliance requirements.

Cookies & localStorage
Decide whether you want to collect and store data using cookies or localStorage. You can choose the method on a per-project basis.

PollHero from our customers' perspective

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With PollHero, we were able not only to gain valuable insights for our funnels—thanks to the flexible structure, we were able to display surveys at the touchpoints that mattered.
Carina Kneißle - Product Owner Web
With PollHero surveys, we can enrich both our attribution and the most important areas of our online store with qualitative data—for better improvements.
Sam - UX/UI Designer
With PollHero, we were able to identify features that customers really need and thus use our IT resources as efficiently as possible.
Alexander Richter - CEO ABlyft

We know teamwork

PollHero adapts to your environment, whether Shopify, GETKLAR, or Google. Use your results the way you need them and unlock your full potential.