Before you expand or change your product portfolio, it is worth surveying your customers.
Depending on the goal of your survey, you can send an email to your existing customers and direct them to a stand-alone survey. If you want to reach all users of your website, we recommend an embedded or on-site survey.
Which questions you ask is as individual as your product. If you want to launch a children’s toy, your questions will differ from those for a dietary supplement.